AKAF courier platform

From order to delivery, manage shipments intelligently

A custom courier platform for orders, couriers, routes, payments, and the daily operation.

See the features
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Customer

Live tracking

Courier

Heading to pickup

Admin panel

48

Active

24

Courier

On the way

ETA: 8 min

Who it is for

Which businesses is it designed for?

From a motorcycle courier company to an online store, manage deliveries in one ecosystem.

Motorcycle courier companies

Fleet, simultaneous orders, and courier settlements in one ecosystem.

Online stores

Connect your store to a delivery network. Fares, planning, and live tracking.

Restaurants

Fast orders, the courier’s route, and status updates for the customer.

Supermarkets

Daily product delivery. Service zones and courier capacity in one place.

Transport companies

An operations panel, reports, and franchise control for city deliveries.

Your own fleet

A closed system for companies that run their own delivery team.

Product ecosystem

Not one app, a connected platform

The apps and admin panels share one infrastructure, and the data moves in a single flow.

Customer app

Request, payment, and tracking

Courier app

Orders, routes, and earnings

Marketing app

Recruiting couriers and customers

Web app

Browser access with nothing to install

Central admin panel

Operations and reports

Franchise panel

Local management for each city or branch

Customer experience

Request a delivery, quickly and simply

The customer picks origin and destination on the map and sets the delivery and service type. The fare is calculated automatically.

  • Origin and several destinations on the map
  • Fare and time estimated automatically
  • Immediate or scheduled delivery
  • Payment method and notes
Courier app

Everything the courier needs to finish orders quickly

From the order offer to the route, the status update, and the delivery record, in one app.

  • A smart order offer with a countdown
  • Route from origin to destination
  • Calls and messages with the customer
  • Wallet and earnings for the day
Multi-order management

Handle several orders at once

The courier or dispatcher manages active orders by priority and with an optimized route.

  • A priority list of active orders
  • An optimized route with several stops
  • Alerts for delayed orders
  • The live status of each delivery
Field app

Recruit and register couriers quickly

Courier sign-up moves step by step, from uploading documents on a phone to final approval.

  • Identity and vehicle details
  • Online document upload
  • City and branch selection
  • A promoter referral
Live tracking

The delivery on the map, in real time

The customer and the admin see the courier’s location, the route, the arrival time, and the delivery stages.

  • A live map with the courier’s position
  • Time and distance remaining
  • Courier details and rating
  • Share the order status
Pricing engine

Advanced, configurable pricing

Admins set price rules by city, zone, distance, peak hour, and vehicle type.

  • Rules by distance and zone
  • A surcharge or discount at peak times
  • A split by service type and vehicle
  • An instant fare preview
Map management

Map service and zone management

Choose the map provider, define the operating zones, and see the fleet and the busiest points from the central panel.

  • Choose and tune the map provider
  • Service area and zones
  • The fleet on the map
  • Fixed departure points
Access control

Clear permissions for each role

Set up your organization structure and control what each role can reach in the operation.

  • General admin, operations, and franchise roles
  • A permission matrix by operating area
  • Operator, support, and accounting
  • Recruiting tools for promoters
Multi-city

Several cities and franchises, one panel

Each franchise runs its local operation. Headquarters sees every branch.

  • A summary by city and franchise
  • Active couriers and today’s orders
  • Revenue and performance by branch
  • A custom geographic limit
Reports

Operational analysis for better decisions

Key performance indicators, the weekly trend, and performance by courier and by zone.

  • Order count and success rate
  • Average delivery time
  • Revenue and peak hours
  • Customer satisfaction and the busiest zones
Campaigns

Discounts segmented by location

A percentage or a fixed amount. With a geographic limit, a duration, and a usage cap.

  • Percentage or fixed amount
  • A limit by origin, destination, and zone
  • Campaign start and end dates
  • Quick on and off
Multiple languages

One platform for different markets

The apps and the admin panel support Turkish, Arabic, Kurdish, English, and the languages you need.

  • Automatic RTL and LTR layout
  • A consistent interface in every language
  • Room to add new languages
Web app

Use the service without installing the app

Customers get the same experience from a phone or desktop browser.

  • Mobile and desktop versions
  • Works alongside the native app
  • No store install
Your own brand

The delivery platform, in your identity

Your name, logo, colors, domain, and operating process are applied in every layer of the product.

  • Colors and logo customized
  • Domain and service structure
  • A pricing process adapted to your business model
All features

Every tool you need, on one platform

The core capabilities of the AKAF courier platform.

Order management

A full record, assignment, tracking, and archive.

Courier management

Online status, performance, and smart assignment.

Live tracking

Courier location and delivery stages on the map.

Flexible pricing

Rules by distance, time, and service type.

Wallet and payments

Online payment, a wallet, and courier settlements.

Management reports

Performance, revenue, and the busiest zones.

Franchise management

Multi-city control with local access.

Roles and access

An organization structure with clear permission levels.

Location discounts

Campaigns limited to a geographic area.

Marketing app

Recruit couriers and customers through referrals.

Web app

A responsive web app alongside the native app.

Multiple languages

Turkish, Arabic, Kurdish, English, and more.

Smart notifications

Order status reaches the customer and the courier.

Service zones

The operating area and fixed departure points.

Order history

A record and the detail of every delivery.

Custom interface

UI/UX adapted to your brand and business model.

Development process

From analysis to launch, then support

A clear delivery path for your custom courier platform.

1

Business and needs analysis

The operating model, service zones, pricing flow, and roles.

2

Wireframes and experience

The customer, courier, and admin path across every app and panel.

3

Custom interface design

A clear visual interface for mobile and web, in your brand.

4

Prototype

A working prototype to validate the main flows.

5

Apps and admin panel

Native apps, web, and a central panel, on one API.

6

Testing and quality

Performance, security, real delivery scenarios, and bug fixes.

7

Launch, training, and support

Go-live, team training, and technical support after launch.

Technical foundation

Technology matched to the project

The infrastructure is built for the scale, the business model, and the operational need.

Backend architecture

Scalable services for orders, users, and operations.

Node.jsGraphQLPostgreSQL

Mobile apps

Smooth apps for customers, couriers, and marketing.

Native AndroidNative iOS

Web and admin panel

A responsive web app and admin panel.

React.js

API and integrations

Connections to maps, payments, and supporting systems.

REST / GraphQLPaymentsMaps

Versions and deployment

A safe, traceable release path for ongoing updates.

GitJenkinsDedicated server
Case studies

Courier and delivery projects

Examples of AKAF’s work in delivery and transport.

Ready to launch your own courier platform?

We look at your business model, pricing, and operation, then propose the right technical structure and product.

Contact AKAF
FAQ

Questions we hear most

The cost depends on the features you need, the number of apps, the admin panels, the integrations, and the level of design. After a consultation we give you a fixed price.